Propio Language Services Resources and Login Links
Remote Interpreting Login
Propio ONE allows access to audio and video on-demand interpreting. Log in here to access on-demand remote interpreters. If you need a login, contact ClientServices@Propio-LS.com, or fill out the form above.
Propio Analytics
Our on-demand reporting portal is where you can get an overview of your account, run customized usage reports and submit disputes. Once your Analytics account has been created, you should receive an initial welcome email to register within 48 hours. Click here to view the FAQ & MFA Setup Document >
Credentials:
- Username: enter your email address
- Select ‘Next’ to proceed with authentication
Vu Document Translation
Our written translation and localization of documents, digital content, and media in over 125 languages.
Vu is our Translation Management Platform. Log in to create translation related projects, upload files, review and approve project quotes, view completed projects and projects in process, download completed files, or communicate with your Project Manager.
Technical Requirements
To ensure that all the available network resources required are accessible for Propio ONE to perform properly and efficiently, please provide the document below to your network security and firewalls administrator or IT department. If you or your IT team have any questions about the Propio ONE Whitelist requirements, please reach out to us and we will further assist you.
Pre-scheduled Calls
Even though Propio’s services are best utilized in an on-demand fashion, there are instances when pre-scheduled calls are necessary, such as with languages with limited diffusion. Each scheduled call carries a minimum and must be scheduled at least 24 hours in advance (we do recommend 48-72 hours’ notice to offer the best chances of securing an interpreter).
Tips and Pre-scheduled Calls
Onsite Requests
Virtual Requests
Onsite Scheduling Login
In Propio’s Interpreting Management and Scheduling System, you can log in to request an on-site or scheduled video-remote interpreter or check the status of previously submitted requests. For requests or changes made within 24 hours, please contact the scheduling team for immediate assistance.
How to Submit a Prescheduled Call
Kansas City
- Scheduling Portal
- Main line scheduling telephone number: 913-271-2909
- Scheduling email: interpreter@Propio-LS.com
Ohio/Kentucky
- OH/KY Scheduling Portal
- Main line scheduling telephone number: 877-492-7754
- Scheduling email: scheduling@Propio-LS.com
Minnesota
- MN Scheduling Portal
- Main line scheduling telephone number: 952-920-6160
- Scheduling email: MN.clientrequests@Propio-LS.com