We specialize in data transparency
Track key performance metrics in real time
Through Propio Analytics, we provide detailed and customizable reports that showcases every detail of your minutes.
Monitor usage across multiple locations
We make it easy for you to see all of your data in one dashboard—even if you have multiple locations or agencies.
Instant and secure access to your language services usage
Robust reporting and analytics tools provide online, real-time, on-demand reporting options showing everything from the highest level of data aggregation to the smallest of details, including connect times for every OPI call. Additional key metrics include:
- Interpretation minutes
- Minutes by language
- Satisfaction rating
- Connection speeds
- Minutes by modality
- Number of calls
- Number of minutes
- Total spend
Each client is able to customize the data they view on their dashboard enabling viewers to make the most actionable and informed decisions based on the real-time data they review.