Technology Forward, Client Obsessed

About the Top National Language Service Company

curve

Our Company

Propio Language Services is determined to be the largest language services company in the US. Headquartered in Overland Park, Kansas, our mission is to leverage innovative technology and solutions to close the language gap — anytime, anywhere in the world. With a full scope of language services, fast connection times, best-in-class customer service, and the highest-quality interpreters in the industry, we’re able to achieve our ultimate goal: making our clients’ lives easier.

Learn our history

Our Four Guiding Principles

Think like a client

We believe in genuine relationships and satisfying partnerships, which is why we approach every encounter with our clients’ perspectives in mind.

Think like an interpreter

We are only as good as the professionals who represent us. We make sure to treat our interpreters well, and with the respect they deserve.

Innovate and deliver

Creative problem solving, cutting-edge technology, strong processes, and outstanding execution help set us apart as the partner of choice.

Help others

We provide value by identifying needs and finding effective ways to meet them, and we’re always on the lookout for opportunities to do just that.

Leadership Team

Marco Assis

CEO & Partner

@marcoassisx

Company role

Taking on the role of CEO in 2019, Marco oversees all company functions, establishing company culture, policies, and best practices. He provides vision for our Technology team, and drives initiatives in Strategy, Finance, Operations, and Interpreter Quality.

Background

Prior to joining Propio in 2017, Marco spent ten years working in key financial positions in various countries for Shell Oil Company and Puma Energy. Marco received a Bachelor of Science degree in Economics from UFRJ/Brazil, and attended business school programs in Australia and the U.S. with focus in Entrepreneurship and Marketing.

Chris Pesce

CFO

@christopher-pesce

Company role

Chris oversees all financial operations and reporting of the company, including maintenance of financial systems, FP&A, and internal audit. He works closely with the CEO to provide strategic financial insight to the leadership team, while maintaining strong bank and vendor relations.

Background

Chris is a licensed Certified Public Accountant in the State of Missouri. He has a Master of Business Administration degree from the University of Dayton. Before joining Propio, Chris held roles of increasing responsibility throughout the finance departments of multiple Kansas City area companies in the transportation and retail industries.

Brian Singer, CTO

Brian Singer

CTO

@brian-g-singer

Company role

Brian’s role is accountable for the strategic software and infrastructure direction for the scalability and performance of Propio’s product offerings. In this role, Brian also has the responsibility of driving technological innovation, leading Propio’s operational excellence program and the continuous attention on security and compliance in IT.

Background

Brian graduated from Bowling Green State University with a Bachelor of Science in Computer Science. Singer has spent over 20 years in technology roles as a Software / Data Engineer (CMEGroup), a technology leader in corporations (UnitedHealthGroup / Optum), leading several start-ups in the early 2000s, and multiple senior engineering leadership roles with Amazon (Marketplace / International Retail) and AWS (Networking and Security for Enterprise AWS Customers) as well as serving as Chief Information and Technology officer for a Population Health Management Software company.

Joe Samoszenko

Chief Revenue Officer

@joe-samoszenko

Company role

Joe’s focus is on corporate strategy, business operations, and business development for the company. Joe has a broad range of experience developing and implementing strategic initiatives.

Background

Prior to joining Propio, Joe worked as an investment analyst, most recently at Morgan Stanley where he was responsible for the analysis of companies within specific industries. Joe earned his Bachelor of Science degree in Finance from the Henry W Bloch School of Business at the University of Missouri-Kansas City, where he is working toward his Master of Finance degree.

Carson Lattimore

Chief Operating Officer

@carsonlattimore

Company role

Carson oversees corporate M&A strategy as well as M&A integration and process improvement.

Background

Carson received a BS in Financial Management from Clemson University and an MSF from the University of Alabama. Carson has more than ten years of professional experience spanning various industries. Mostly recently, he led M&A and Strategic Investing at Western & Southern. Prior roles included time spent at Affordable Language Services, Panmure Capital, Goldman Sachs and EDENS.

Tara Hill

Director of Human Resources

@tarahill

Company role

Tara oversees all functions of the Human Resources department, including succession planning, health and welfare plan designs, talent acquisition, training and development, labor relations, and employee engagement.

Background

For over 8 years Tara has been a leader in the Human Resources space, contributing to organizations of all sizes. She started her career in Risk Management and focused on workplace safety and insurance. Before joining Propio she worked in legal tech and specialized compliance, talent development and employee relations. She holds an Associate of Applied Science in Management and Human Resources and is sitting for her SHRM-SCP in 2022.

Affiliations

The Association of Language Companies

American Translators Association

The Association of Language Companies

Kansas Hospital Association

Certification Commission for Healthcare Interpreters

MICATA (Mid-America Chapter of the American Translation Association)

Recognition

Slator Language Service Provider Index 2022 Leader

Slator Language Service Provider Index 2022 Leader

Top 100 Global Language Service Providers
2021

Inc. 5000 America's Fastest Growing Private Companies

Kansas City Business Journal Fast 50

Nimdzi Top 100 (Largest Language Service Providers in the World)

Ingrams Top 100 Fastest Growing Companies (Kansas City's Fastest Growing Companies)

figure1

“Overall, Propio has been a very customer-centric company for us and a pleasure to work with”

“We found Propio to be superior to the vendor we were previously using, and that their pricing was in-line, too. The feedback from our clinics during both the 30-day trial run and during/after implementation has been very positive. We are currently beta testing the app version of their program, which will make their service even easier to access once it’s fully implemented. Overall, Propio has been a very customer-centric company for us and a pleasure to work with.”

John Gilbert, Assistant Chief Operating Officer
HealthLinc