The curriculum targets service providers, front line staff and interpreters. It covers three areas: healthcare, education and human services. The training is fun, highly interactive and provides practical tools for service providers.
The workshop consists of two half-day modules:
Module One: How to Work with an Interpreter
Language Access Requirements
Best Practices in Language Access
How to Work with Trained & Untrained Interpreters
Module Two: Cultural Competence in Health and Human Services
Requirements, Standards and Legislation for Culturally Competent Services
The LEARN Model for Culturally Competent Services
Developing a Cultural Competence Plan for Your Organization
This session will help your organization promote equal access to public and community services and reduce health and educational disparities. The curriculum is based on national standards for cultural and linguistic competence from the U.S. Department of Health and Human Services, Office of Minority Health. It’s also based on federal laws, national best practices and cultural competence training standards.
Next Class: TBA
Location: TBA
Deadline for registration and payment: TBA
Cost: $125
Contact us if you want us to come to you!

Audiences for this training:
Health and allied professionals, including doctors and nurses
Mental health providers
Social workers
Front-line, clerical, human resources and support staff
Teachers, principals, reading specialists and other school staff
Staff in other education programs, from preschool to community and four-year colleges and universities
Bilingual employees and interpreters
Speech and occupational therapists
Victim services and child advocacy staff
Case managers
Government social services employees, such as income support specialists, caseworkers and child protective services investigators
Nonprofit staff in human and social services
Community action staff
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