Video Remote Interpreting

Propio Language Services offers Video Remote Interpreting (VRI). VRI service is the industry’s most advanced, comprehensive solution for clear, real-time, video communication with qualified and professional interpreters. Recommended application for those needing American Sign Language services. It is convenient, there is no scheduling effort or cost. Just connect when ready. American Sign Language (ASL) Interpreters are available 24 hours a day, 7 days a week, 365 days a year. Last minute requests for ASL interpreters are almost fulfilled immediately due to on-demand availability. Furthermore, Propio is registered with Kansas Commission for the Deaf and Hard of Hearing (KCDHH), to provide quality services to the deaf and hard of hearing

VRI services include medical emergencies, clinical settings, physical therapy appointments, court proceedings, depositions, conferences, educational sessions, impromptu meetings, government services, and wherever on demand interpretation is a necessity. Propio, through its network of independently contracted interpreters (“interpreters(s)”), currently provides VRI services in Spanish and American Sign Language, with more languages available by appointment.

Utilizing cutting-edge technology, Video Remote Interpreting service is accessible from any location in the United States and abroad. Our VRI service will give you the opportunity to access a qualified and professional Interpreter via the internet within just a few seconds. As soon as the call is connected, the interpreter will appear on the computer monitor. You will be able to see and hear the remote Interpreter as if he or she was right there in the room with you. In order to access the Propio VRI platform, you will need the following: network access (including wireless), a desktop or laptop computer and a 2-megapixel camera (built in or clip on). Our system on most popular Web browsers, including Internet Explorer, Mozilla Firefox and Google Chrome.

Our "First In, First Out" call queuing model allows your calls to be answered in the order in which they were received, for the fastest connect time possible. Live monitoring of the call queue, real-time reporting metrics (i.e. call attempts, connection times and total interpretation minutes used), secure and HIPAA compliant software and the ability to request preferred Interpreters are just some of the many features of Propio's Video Remote Interpreting platform.

By using this service, you will ensure compliance with the Civil Rights Act of 1964, the Americans with Disabilities Act, the Rehabilitation Act and the Individuals with Disabilities Education Act. Video Remote Interpreting is a simple, reliable and cost-effective solution for meeting all of your Spanish and American Sign Language interpretation needs.