Key Leadership of Propio Language Services

Joe Fackrell
– Partner, Founder

Joe Fackrell
  • Company Role – Mr. Fackrell is responsible for many of the operational aspects of the company including recruiting, customer service, and quality control. He also works with his partners to define both long-term and short-term strategy for the company.
  • Background – Mr. Fackrell has a BA in Business Administration from Baker University and a BA in Spanish from MidAmerica Nazarene University. Before graduating from university, Mr. Fackrell spent two years of voluntary church service in Bolivia. In Bolivia Mr. Fackrell became fluent in Spanish. Mr. Fackrell has prior work experience in the telecommunications, printing, and hospitality industries.

Douglas Judd
– Partner, Finance & Operations

Douglas Judd
  • Company Role – Mr. Judd oversees all the financial and administrative functions of Propio, including banking relationships, accounts payable, accounts receivable, cash management, and taxes. He works with the management team to establish company and human resource policies along with company strategy. Mr. Judd is responsible for identifying and obtaining new customer accounts that are open for public bid. Also, he is responsible for establishing and reporting on the company’s performance metrics.
  • Background – Mr. Judd received an MBA from the University of Utah, a BS in Finance from Brigham Young University, and is a Certified Public Accountant. Prior to joining Propio, Mr. Judd spent 25 years working as a key financial manager for Hallmark Cards.

Robert Campbell
– Partner, Strategy & Business Development

Robert Campbell
  • Company Role – Mr. Campbell works with his partners to define both long-term and short-term strategy for the company. He also provides direction to operational improvement, business development, and interpreter initiatives.
  • Background – Mr. Campbell received an MS in Computer Science with an emphasis in Artificial Intelligence, Cognitive Science, and Educational Software Design from Northwestern University, and a BA in Communications from Brigham Young University. Prior to joining Propio, Mr. Campbell worked for Andersen Consulting and Cerner Corporation and has over 25 years of professional experience in learning & development, knowledge management, social media, and in building and running a $55M consulting practice.

Brian Simkins
– Partner, Information Technology

Brian Simkins
  • Company Role – Mr. Simkins developed Propio’s automated call distribution system. This system is a proprietary application that allows Propio to quickly route incoming calls to available interpreters based on language and skill set. Mr. Simkins is also responsible for Propio’s IT infrastructure, including internal and external websites.
  • Background – Mr. Simkins has received a BS in Information Security and has completed a broad range of information technology training pertaining to the various systems he supports. This training includes Visual Basic/C# .NET, Oracle and SQL Server database administration, Crystal Reports, Web Design, UNIX, and Linux. Mr. Simkins professional experience includes working with Black & Veatch Technology, American Express Interactive Services, and the Federal Reserve Bank.