Industries Served

Healthcare

Propio’s network of Independently Contracted interpreters know when to use appropriate medical terminology, adhere to a strict code of ethics, and observe HIPAA guidelines. These interpreters can help with:

  • Physician to Patient Interviews
  • Medical Exams
  • Emergency Room Care
  • Patient Admittance
  • Nurse Referral Programs
  • Specialized Care

Insurance

Let Propio help you communicate with your limited-English-speaking customers. By communicating in their language, you set yourself apart from other competitors. This tells your customers you do care. As a result, they are less likely to switch to another insurance company. Propio can help with:

  • Customer Service
  • Insurance Claim Processing
  • First Loss Claim Reporting
  • Multicultural Outreach Programs

Call Centers

No matter who calls your business, Propio can help you communicate with limited-English-speaking customers in virtually any language 24 hours a day. Propio can help with:

  • Customer Service
  • Product inquiries
  • Direct to consumer marketing
  • Collections
  • State health services

Financial

Because financial organizations are often faced with the challenge of language barriers, they turn to Propio. Propio can help with:

  • Collections
  • New Application Processing
  • Credit Card Processing
  • Loan Processing
  • Customer Service
  • Investment Services

State and County Governments

Propio has several contracts with the states to provide:

  • Health and Human Services
  • Financial and Medical Aid Programs
  • Federal Emergency Programs

Law Enforcement

Propio can help with emergency 911, roadside assistance, and police calls.