White Label Interpreting Services

Offer your clients telephone interpreting services under your brand name.

Language service providers usually specialize in a limited number of services. For example, one firm may specialize in providing document translation, while another may focus on providing face-to-face interpreting services. Often these language service providers have clients who ask if they can also offer telephone interpreting services. Since starting up such a service is no small task, Propio now offers a ″White Label″ telephone interpreting service.

Specifics on how the program works:

  • White Label Brand – You can resell our services under your brand name. When your clients call to use the interpreting service, the system will announce your company’s name.
  • Marketing Materials – Propio will provide you with an electronic copy of marketing brochures that can have your logo inserted and then provided to your clients and prospective customers.
  • Client Setup – Once you have a client who wishes to use telephone-interpreting services, have them fill out a one-page registration form. The client returns the form to you, and you forward it to Propio.
  • Competitive Wholesale Pricing – The pricing we charge depends on the monthly volume of minutes you use. We will be glad to share this pricing information for those interested in using the service.
  • Retail Pricing – You are free to establish the appropriate retail price for your clients.
  • Invoicing – There are two options for invoicing your clients:
    • Propio can provide you with a monthly Excel CSV billing file which can be integrated into your billing system.
    • Propio can generate a retail invoice that includes your logo. This invoice would then be sent to you for distribution to your clients.
  • To learn more about this program, Please contact: Scott Slocum

TestimonialsTestimonials

  • “The customer service has been excellent, both over-the-phone and in person. When I have asked for information or special services, Propio has responded promptly. Staff members are able to connect with a telephone interpreter “The customer service has been excellent, both over-the-phone and in person. When I have asked for information or special services, Propio has responded promptly. Staff members are able to connect with a telephone interpreter within a short period of time.”

    Bev – Shawnee Mission Medical Center

  • “I would be completely lost without Propio. I consider Propio a necessity for our clinic to function. The staff is very professional. I greatly appreciate the service!”

    Lori – Wyandotte County Health Department

  • “Propio provides an outstanding level of service. Their staff is always professional and responsive to our needs.”

    Carol – HP Enterprise Services

  • “We have worked with Propio Language Services for 11 years. Our experiences with their service have been very positive. The interpreters present themselves very professionally over the phone. The customer service is top notch. We are able to reach administrative staff when needed to discuss any questions. I highly recommend Propio.”

    Debra – Johnson County Health Department

  • “I know that so many times people only offer comments when there is something that comes up which does not meet their expectations or if they have experienced something negative. I would just like to take a moment to do the opposite and offer some praise for Propio Language Services. I have to tell you, I use them often, usually at least once a day. I am very pleased with the service I've received.”

    Amanda – Children’s Mercy Health Partners

  • “We have utilized Propio’s services for several years and have greatly appreciated the ease of your telephonic equipment. We recommend to anyone the use of your services.”

    Carol – KU Medical Center